return policy

We do not accept returns unless items are damaged or not as described. Please send an email with pictures or videos of product within 24 hours or receipt. 

Items can be exchanged within 3 business days of delivery.  Return label will be the responsibility of customer.

Please take great care in making sure that your address is correct. If package is not received please contact USPS. 
If for some reason the wrong address is given, a new shipping label will be the responsibility of customer. 

Thank you for shopping Vonsay Designs!